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Integration · VoIP

Connect Ascora with vControl.

Every call matched to the right customer, every transcript saved to the right record — built on Ascora's open API for clearer communications.

AI call transcription Phone-number matching Built on Ascora's open API
What it does

Calls become customer history.

01 · Match

Phone-number matching

vControl looks up the inbound phone number in Ascora and links the call to the right customer record automatically.

02 · Transcribe

AI call transcripts

Calls are transcribed with AI and uploaded straight onto the customer's communication history — searchable by anyone in the team.

03 · Recall

Better service, better recall

"What did we say last time?" stops being a guess. Anyone picking up the next call has the full transcript at their fingertips.

How it works

Connect, configure, sync.

Built on Ascora's open API — proof that the platform plugs into the rest of your business with ease.

1
Step one

Connect

  • Open the Integrations area inside Ascora
  • Generate an Ascora API key for vControl
  • Drop the key into vControl's connector
2
Step two

Configure

  • Choose which call types to transcribe
  • Decide who in the team gets transcript alerts
  • Map vControl numbers to your Ascora users
3
Step three

Sync

  • Calls match a customer the moment they hit Ascora
  • Transcripts arrive on the customer record automatically
  • Every history view is instantly searchable
What you get

Communication, captured.

✓

Customers matched automatically

Inbound calls land against the right Ascora customer based on the phone number — no manual tagging.

↻

Transcripts on every record

Every call transcription is stored against the customer record so the next person picking up the file is instantly up to speed.

★

Better customer service

No more "let me check with the person who took the call" — the full conversation is right there in the customer file.

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Open API in action

vControl is a working example of how Ascora's open API can plug the platform into anything across your business.

Power up vControl with Ascora.

14-day free trial · no credit card · live in minutes. Plug your phone system into the customer record.