📱 iOS App
📄 How to access all Purchase Orders from the iPad Mobile App
Keeping track of purchase orders is essential for managing supplies and ensuring smooth job completion. In the Ascora iOS app, you can easil...
📄 How to Access Custom Form from the iOS App
Custom forms in the Ascora iOS app allow you to standardize data collection, ensuring that important job details, safety procedures, and com...
📱 How to Activate Automatic Updates in iOS App
On your iPhone / iPad, go to Settings → iTunes & App Store . Under this you should turn ON 1. App Updates 2. Automatic Downloads Sub Pages �...
📞 How to Add a Callout Fee from your iPad
Adding a Callout Fee from your iPad is a quick and straightforward process, ensuring accurate job costing while on-site. This feature works...
🛠 How to add New Equipment and access Equipment Details in iOS App
You can add new equipment in iOS App either from the customer screen or from the job screen. In this user guide, we add equipment from the J...
⏺ How to Change Mobile App Filter in iOS
Mobile App filter is important as it helps to either limit or increase the number of information that a mobile user can view whether it is r...
🔄 How to Check In to Unscheduled Jobs in Ascora App (iOS)
The Ascora iOS app allows users to easily manage unscheduled jobs, ensuring that work is accurately tracked even when it's not pre-booked in...
📍 How to check Location Settings on iOS
When setting up Ascora App for the first time, a notification appears to allow or deny access to location. It is important to allow access s...
📱 How to check Mobile App Version
For Client Admin role, you can check the mobile app version as this is helpful in a scenario when one mobile user keeps experiencing issues...
📄 How to create Purchase Orders on iPad App
Managing purchase orders efficiently ensures that required materials and supplies are available when needed, preventing job delays. In the A...
🔄 How to Force Sync in iOS
iOS App is configured to do segmental sync but it is important to note that a complete sync can take some time depending on the amount of da...
📽 How to record the screen on your iOS device
You can record the screen on your iPhone or iPad using the built-in screen recording option on iOS devices. This is helpful if you need to r...
🔄 How to Synchronise Mobile App (iOS)
Synchronisation is important as it allows the changes or updates made on mobile app such as job photos or job notes that is newly added to a...
🔄 How to update iOS App
Once a new iOS App version is available, it is recommended to update your app as soon as possible. To update, access Apple Store icon from y...
🔄 How to Upload Database from iOS Mobile App
Uploading your iPhone or iPad database allows Ascora’s support team to assist with troubleshooting, data integrity checks, or performance-re...
📱 iOS App
Welcome to the Ascora iOS App Knowledge Base. This section provides step-by-step guides and resources to help you get the most out of the As...
📸 Permission to Access Photos
If the user is unable to add items from their phone this would come down to the user permissions on their device. When selecting to add an a...
📱 Scanning and Adding Barcode from iOS Mobile App
The Ascora iOS app allows you to quickly scan and add barcodes for supplies, making inventory management more efficient. Whether you're addi...
↩ Retrieving Customer Job History in iOS App
Customer Job History keeps building in the mobile app as jobs get completed but it's important to note that when you uninstall and reinstall...
↔️ Checking In and Out on iOS
Keeping track of time spent on jobs is essential for accurate billing, payroll, and job costing. The Check In and Check Out feature in the A...
👷♀️ How to Add Labour Charges from iPad
Adding labour charges from your iPad ensures that job costs are accurately recorded in real time, making it easier to track billable hours a...